What we value
We love what we do. We are a passionate team with an honest work ethic. We are dynamic in our approach and we work fast and hard to deliver results. We always apply a human touch when dealing with our clients to give them the awesome service they deserve.
We give Awesome Service - We inspire our clients by exceeding their expectations and going the extra mile.
We are Dynamic - We have an enterprising approach that is geared to move with the times and energised to shape the future.
We are Human - We develop our people through strength and understanding.
We are Fast - We act decisively and are capable in our efficiency.
We are Honest - We do the right thing and give candid and caring feedback
We are Passionate - We strive to be the best and are proud that our driving energy delivers results.
We're a great company to work for
We believe that a great work environment is extremely important and we have chosen the location of our office with that in mind. We work in a bright, open plan office environment with a modern kitchen and staff breakout area including a recreation room, shower facilities and surrounded by services such as a gym, a childcare centre, many quality cafes and restaurants and a convenience store.
At Youi you won't find a boring, corporate, old school insurance culture. What you will find is a fun, engaged, competitive culture where staff are rewarded for performance.
We're committed to being the Insurer of Choice in the markets we serve. We will achieve this by providing our customers awesome service, being a great company to work for and delivering sustainable profits to our shareholders.
We offer very competitive salaries, and many positions also offer performance based incentives.
Employees get 21 days of annual leave plus an extra day off each year for birthday celebrations.
Our employee benefits program is called Yourlife and aims to improve the workplace as well as the lives of our staff. More than the average corporate benefit program, Yourlife looks at the bigger picture and exists to assist employees physical, mental and financial health.
Yourlife also has a large list of awesome benefits. Staff save money on gym memberships, entertainment, local attractions, medical professionals, retail, food stores and more!
Awesome employee discounts for motor, home and contents insurance.
With music playing through the office to create a fun and relaxed environment.
Supported by Leadership Development Programs for aspiring Managers, and financial support for staff undertaking approved tertiary studies.
Where every employee can discuss ideas, concerns and plans for Youi's future face-to-face with the CEO.
Monthly and Quarterly Employee Awards celebrating Youi’s top performers.
We regularly check the 'pulse' of our people to gauge how they are feeling, and make changes when they are needed.
We regularly track how well Managers are leading their teams.
We look for any excuse to celebrate together including; dress-up days, team lunches, monthly awards, Christmas parties etc.
Financial rewards for referring friends / contacts for suitable positions at Youi.
Access to professional counselling services to support our staff and their families with personal or work-related issues.
We are located in Ellerslie, Auckland; close to both South and North bound Southern motorway onramps and with easy access to public transport.
We encourage a casual dress code at Youi.
We pay fortnightly.
Yes, we offer 4 weeks induction training for all new employees. After the initial training program, development continues through coaching and on the job experience. We also have world class leadership training programs.
We have a strong focus on succession planning for our future leaders as well as opportunities to progress into other areas of the business. Career coaching is available and HR will work with you to guide your career in the right direction for you.
The ways in which we reward and recognise our staff are many and varied. We have a strong culture of reward and recognition. Among other things, each month we celebrate a 'Youi Star' from each department and recognise our other top performers with a special lunch. We also have performance based pay incentives in many departments, including – Sales, Retention, Client Services and Claims.
For all of you coffee lovers out there, we have free, fresh ground coffee machines onsite and a number of cafes and lunch options within a 2 minute walk from the office. We also have kitchen facilities onsite for all staff members.
Yes and at Youi we sure know how to party!