XMAS motoring alert: Motorists left stranded by engine trouble

As the Christmas holiday period nears New Zealand motorists are being urged to ensure their cars are in good mechanical order as new research from Youi Roadside Assistance showed engine problems and flat tyres were the most common reasons Kiwi motorists found themselves stranded and in need of rescue.            

Youi CEO Frank Costigan said “we understand not being able to get your car started or breaking down is an extremely annoying and frustrating experience especially over the Christmas period which could throw family travel and holiday plans into chaos.”

“We’ve seen most call out for assistance from across New Zealand due to motorists experiencing problems with their car engines (72.5 percent) followed by flat tyres (11.1 per cent) and locking keys in their cars (10 per cent).”

“Our assistance call outs also involved unexpected issues with motorists running out of fuel (1.63 percent), transmissions problems (1.56 percent), electrical faults (0.86 percent), cars becoming bogged (0.80 percent) and brake issues (0.17 percent),” said Mr Costigan.  

However, we found the engine was the major cause of Kiwi motorists seeking assistance and the variety of engine issue encountered included:

  • Failed to start, including flat battery (49.60 percent)
  • Overheating (12.42 percent)
  • Loss of power or running rough (7.30 percent)
  • Cut out while driving (2.66 percent)
  • Immobiliser fault (0.50 percent).

“Youi’s Roadside Assistance provides an all-day of the year safety net for Youi insured NZ motorists whether they’re on the road or at home.

“The service provides help with vehicle breakdowns including jump starts, testing batteries and organising a replacement if necessary, changing a flat tyre, delivery of free fuel if the tank runs dry and organising a tow to the nearest safe place or repairer if we are unable to get you mobile on the roadside.”

“Taking the time now to have your engine checked it’s in good mechanical order and tyres are roadworthy could potentially save you lots of time and frustration and help keep you and your family safe on the road over the Christmas holidays,” said Mr Costigan.   

For further information contact Mike Sopinski + 61 421 052 598.

Youi Roadside Assistance data 01/01/2016 to 31/10/2017. Youi Roadside Assistance is subject to cover limits. This work is licenced under the Creative Commons Attribution 4.0 International License. www.youi.co.nz

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