When you’re on the road, it’s nice to know help is never far away.
Help is never far away.
Whether you’ve broken down on the side of the road or just need a top up of fuel, we’ll be there for you. Youi Assist - Roadside is automatically included for Comprehensive Car and Motorcycle policy holders. It provides roadside assistance, any time, day or night, all year round. Simply call 0800 22 1117.
Need help now? Call us 24/7
0800 22 1117 0800 22 1117
FLAT OR FAULTY BATTERIES
Got a battery problem? We can help. We’ll either jump start, arrange a replacement battery or a tow.
We’ll provide you with fuel if you run out or arrange a tow if you used the incorrect fuel.
If we can’t get you mobilised at the side of the road we’ll arrange and pay for a tow.
If you get a flat tyre we’ll change it with the spare or if for any reason we can’t change it, we’ll arrange a tow.
LOST OR LOCKED KEYS
If your keys are lost, stolen or locked inside your car or a lockable compartment on your motorcycle we’ll help you to gain access, locate and deliver a spare key or arrange a tow.
If you break down while towing a caravan or trailer and need to be towed, we’ll tow both the vehicles to the same location.
We’ll recover your car or motorcycle if it’s bogged, provided that there is reasonable and safe access to do so.
If there is a taxi service in the area, we’ll pay the cost for one taxi ride for you and your passengers/pillion to get where you need to be.
No one wants to get stuck on the road, but if you do, we're here for you - and not just once, but as often as you need us. With Youi Roadside Assistance, your first two callouts are on us. If you need another one, you can purchase it anytime.
Each callout covers you up to the limits below.
|Fuel (petrol and diesel)||Up to 10 litres|
|Locksmith||Up to $150|
|Towing||Up to 50km in regional areas & 20km in metropolitan areas|
|Taxi||Up to $50|
|Minor breakdown repairs||Up to $20|
Included as standard for comprehensive Car & Motorcycle cover.