Emergency assistance when you need it - 24 hours a day, 7 days a week, 365 days a year.
Ever been stranded because of a breakdown, keys lost or ran out of fuel? Never again - we’ll be there for you. Youi Assist - Roadside is an extra cover automatically included for Comprehensive Car and Motorcycle policy holders. It provides emergency roadside assistance, any time, day or night, all year round. Simply call 0800 22 1117.
0800 22 11170800 22 1117
FLAT OR FAULTY BATTERIES
Got a battery problem? We can help. We’ll either jump start, arrange a replacement battery or a tow.
We’ll provide you with fuel if you run out or arrange a tow if you used the incorrect fuel.
If we can’t get you mobilised at the side of the road we’ll arrange and pay for a tow.
If you get a flat tyre we’ll change it with the spare or if for any reason we can’t change it, we’ll arrange a tow.
LOST OR LOCKED KEYS
If your keys are lost, stolen or locked inside your car or a lockable compartment on your motorcycle we’ll help you to gain access, locate and deliver a spare key or arrange a tow.
If you break down while towing a caravan or trailer and need to be towed, we’ll tow both the vehicles to the same location.
We’ll recover your car or motorcycle if it’s bogged, provided that there is reasonable and safe access to do so.
If there is a taxi service in the area, we’ll pay the cost for one taxi ride for you and your passengers/pillion to get where you need to be.
Under this cover you’re entitled to unlimited callouts per year and the first two are on us. Used the first two up? Don’t worry, we’re still here to help, you can simply purchase additional callouts as and when you need them. For each call out you’re covered up to the limits below.
|Fuel (petrol and diesel)||Up to 10 litres|
|Locksmith||Up to $150|
|Towing||Up to 50km in regional areas & 20km in metropolitan areas|
|Taxi||Up to $50|
|Minor breakdown repairs||Up to $20|
Automatically included as standard for comprehensive Car and Motorcycle cover.
That's right, Youi roadside assistance is included as standard with your comprehensive car and motorcycle cover. Click on the tiles below to learn more about the products or start a quote.
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