Car won't start? Flat tyre? Seeing how far you could drive on empty? Lucky you have emergency roadside assistance when you need it - call 0800 22 1117.
Included as standard with comprehensive car and motorcycle cover.
Getting stuck on the road happens to the best of us, and when it does, we send nothing but the best to get you un-stuck.
Our roadside assistance crew love getting you out of your jam and back into your car - and are super fast at doing it.
We're on our way.
Flat or Faulty Batteries
Got a battery problem? We can help. We’ll either jump start, arrange a replacement battery or a tow.
We’ll provide you with fuel if you run out or arrange a tow if you used the incorrect fuel.
If we can’t get you mobilised at the side of the road we’ll arrange and pay for a tow.
If you get a flat tyre we’ll change it with the spare or if for any reason we can’t change it, we’ll arrange a tow.
No one wants to get stuck on the road, but if you do, we're here for you - and not just once, but as often as you need us. With Youi Roadside Assistance, your first two callouts are on us. If you need another one, you can purchase it anytime.
Each callout covers you up to the limits below.
|Fuel (petrol and diesel)||Up to 10 litres|
|Locksmith||Up to $150|
|Towing||Up to 50km in regional areas & 20km in metropolitan areas|
|Taxi||Up to $50|
|Minor breakdown repairs||Up to $20
We're only human, but we're always working on improving our products and services - that's what our Wall is for. This is where we come to read your comments and feedback, and to see where we're hitting the mark, and where we're missing it. Share your Youi experience with us on the wall so we can make your next one even better.
"Finally an insurance company that gives a service to humans by humans, no gobbledegook, just plain facts."
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"Flexible policy quotes, prompt customer service, good options to choose from to save lots of money on the policy."